Creating a Culture of Care
The Career College is Here to Assist You, Your Team and Their Families When Challenging Times Arise
Employee Assistance Programs enables you to support your team and their family members meet the challenges of life that arise from time to time; and with developing your top talent.
Our clients range from small employers with a few staff through to multinational companies with hundreds of employees in Australia and overseas.
What is an Employee Assistance Program (EAP)?
Employee Assistance Programs is a confidential, employer funded, external professional service supporting employees and their families to overcome personal and professional challenges in a safe and trustworthy environment.
It enables employees to seek out support early, assisting them to identify and resolve workplace, family, social and economic concerns as they arise, with a view to minimising impact on the person’s health, work performance and productivity.
Overall an EAP assists workplaces with adopting a more proactive approach to a healthy work environment and to create a culture of care.
EAP SERVICES WERE PROVIDED BY 93% OF LARGE EMPLOYERS AND 74% OF ALL EMPLOYERS. COMEAP
Workplaces with a culture of care for their employees, that are proactive about supporting employees well-being are more productive and more likely to attract and retain top talent. Employee Assistance Programs supports your team through change and growth, providing additional resources and services to build organisational resilience. Identifying and addressing problems at work can be time consuming and cause stress for both Leaders and their employees. Utilising Employee Assistance Programs minimises work time spent supporting employees who are facing challenges enabling them to remain on-the-job and be more productive.
HAPPIER EMPLOYEES TAKE LESS TIME OFF AND ARE MORE PRODUCTIVE AT WORK
What Are the Benefits of an EAP?
Our Employee Assistance Programs can improve the work environment and the well-being of employees and families offering significant benefits including:
EAP OFFERS A POSITIVE RETURN ON INVESTMENT
How Could an EAP Benefit YOUR Business
EAP services assist to empower all employees to better resolve challenges, maximise their potential and develop business. Delivers professional services that offer counselling, guidance and support to your employees. Provides personal and professional development benefits and aims to address people management issues.
Can support achievement of team objectives, building business capability and sustainability. Enables you to offer independent professional support to your employees for the many, varied, and complex challenges they may face from time to time, both within and outside the workplace.
Overall EAP is an excellent management tool that empowers you to maximise your own and your employees’ potential.
SUPPORTING INDIVIDUAL WELL BEING AND ORGANISATIONAL RESILIENCE
EAP's Can be Utilised by:
EAP - SUPPORTING LEADERS AND MANAGERS TO REACH THEIR HIGHEST POTENTIAL AND BETTER SUPPORT THEIR TEAM
How EAP Can Benefit Your Leaders and Managers
EAP can assist Leaders and Managers to broaden their leadership approach and accelerate an organisation’s transformation, enabling them to be a step ahead of tomorrow’s challenges.
This highly valuable service supports your senior team to be more effective Leaders, aiding with a wide range of challenges they may face including: Maintaining a healthy work life balance Performance management of employees Having difficult conversations Interpersonal and team conflict Leading innovation and change Supporting employees through their own issues In addition to EAP supporting Leaders and Managers to overcome their own challenges, EAP provides a plethora of individual, group leadership and professional development services.
How EAP Can Benefit Your Employees
The emotional and psychological wellbeing of you and your team is paramount to the success of your organisation. EAP supports employees through life challenges and difficult situations including work, family and personal challenges, in a safe, non-judgemental and confidential environment.
In addition to employees having a confidential place to discuss their personal and professional challenges,
an EAP program also assists employees to gain clarity, make better decisions, deal with stressors, so they are
more centred and balanced, therefore less likely to carry concerns over into the workplace.
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WOULD YOUR BUSINESS BENEFIT FROM AN EAP SYSTEM?
HOW TO IMPLEMENT AN EAP
1. The employer chooses a plan that suits their organisation’s needs.
2. The organisation is then provided with a helpline number as well as EAP promotional material, including information flyers and posters.
3. Employees, Leaders and Managers contact their dedicated EAP professional via the helpline number, by text or email or via the online employee EAP access form.
4. EAP professionals respond by identifying issues of concern and providing immediate confidential support and advice. Where appropriate referral is made to other external professional services.
EAP TERMS OF BUSINESS
Customised training programs (professional development) based on identified topics and needs of employees and leaders. Delivered both in person and online with a focus on up-skilling the existing workforce, improving the employees’ performance and morale.
Professional advice, guidance, and support for a wide range of concerns impacting an employee.
Any event or series of events that affects the usual coping abilities of a person. These may be sudden, overwhelming, threatening or protracted.
Confidential coaching for executives with the intention of enhancing the executive team’s leadership or management performance and development.
Advice, expertise, support, and guidance to a company’s management team to assist with solving a specific problem e.g. operations, employees, or strategic planning.
Translating and Interpreting services for employees who do not speak English.
Coaching for managers and high-potential employees to support them with gaining self-awareness, clarify goals, achieve their development objectives, unlock their potential, and act as a confidential sounding board.
Consulting for managers to improve their performance by providing expert advice to solve problems and encourage growth.
A service to support with dealing with a conflict between employees that is becoming difficult to manage or resolve.
A session for the client to discover more about what The Career College has on offer.
It is also an opportunity to get to know the TCC team and to increase the knowledge about the variety of services and programs that will benefit clients now and in the future.
A process where support is given to individuals who have experienced some type of incident.
Professional supervision and client-focused services for employees and managers.
Providing the opportunity to review:
o Professional practice
o Ethical professional development
o Personal development
o Awareness to facilitate self-learning
o A safe space to debrief and receive mentoring