Providing Consultation and Guidance to Support You and Your Team to Maximise Potential
The Challanges Leaders and Managers Face in Today's Fast Paced GLobal Business Environment
The lives of modern-day Leaders and Managers are increasingly challenged by unique situations.
Inside your organisation you need to lead and inspire a diversified group of people, work across organisational boundaries, improve efficiency and achieve growth.
Externally, you are faced with a complex, globalised environment including ever changing government requirements and technology changes. You need to be innovative and maintain a competitive edge all the while meeting the expectations of various internal and external stakeholders.
Within this global environment there are many cultural differences that must be taken into consideration by management to effectively carry out their roles. People work across cultural boundaries, alongside others who may be different from them and have different ways of completing work. For many, this can be difficult to manage.
EAP OFFERS A WIN-WIN SOLUTION
What is An Employee Assistance Program (EAP)?
The EAP is a voluntary and completely confidential service provided to employees and their eligible family members to help meet the challenges of life. An EAP is a valuable resource that can help identify and resolve many workplace, family, social, economic and mental health concerns. An EAP can improve the work environment and the well-being of employees and families.
LEADERS AND MANAGERS HAVE A DUAL RESPONSIBILITY FOR THEIR OWN WELLBEING AND PROFESSIONAL DEVELOPMENT AND FOR THE WELLBEING AND DEVELOPMENT OF THEIR EMPLOYEES
How EAP Can Assist Leaders and Managers
EAP for Leaders and Managers is designed for senior personnel to access guidance, support their own wellbeing and professional
development, and that of their employees.
EAP services assist to empower you to better resolve challenges, maximise your potential and better manage your employees. EAP also provides professional services that offer counselling, guidance and support to your employees.
EAP provides personal and professional development benefits and aims to address people management issues e.g. employee performance and other situations you may be unsure how best to handle. EAP can help make your job easier, achieve team objectives and support you in being an inspirational Leader who brings out the best in your employees.
EAP enables you to offer independent professional support to your employees for the many, varied and complex challenges they may face from time to time, both within and outside the workplace.
Overall EAP is an excellent management tool that empowers you to maximise your own and your employees’ potential.
THE EAP IS AN EXCELLENT MANAGEMENT TOOL
Accessing EAP Can Assist You To
- Be a better Leader - a step ahead of tomorrow’s leadership challenges
- Broaden your leadership approach and accelerate your organisation’s transformation
- Address seemingly small issues early, before they become larger problems
- Provide encouragement and support to your team during difficult situations
- Improve communication – effectively persuade key stakeholders
- Be appropriately assertive –have challenging conversations more easily
- Develop a plan to manage employee performance issues
- Provide intervention for personal issues which interfere with workplace productivity
- Retain a more satisfied and productive workforce
- Develop the skills to engage, inspire and build high-performing teams
MAXIMISE YOUR TEAMS POTENTIAL
EAP Assists You to Assist Your Employees
As a Manager you want to be empathic toward your employees’ needs, however this can cause you turmoil, particularly if an employee requires performance management.
Referring employees who are facing challenges to EAP services for independent support from a trained professional enables you to support them while maintaining your leadership role.
Your employee receives the benefit of unbiased support and effective professional assistance from an independent, trained and caring professional for any work or non-work related challenges they may be facing. This allows you to maintain your professional relationship with your employees whilst being responsive to their needs.
Overall, accessing EAP allows you to be approachable, empathic and attentive to your employees; at the same time enabling you to focus on your role, day-to-day results, work-related matters, optimising performance and leading with vision, inspiration and authenticity.
CONSULTATION AND GUIDANCE TO SUPPORT YOU AND YOUR TEAM
The Common Reasons Leaders and Managers Contact EAP Services
In addition to gaining support for dealing with challenges in your own personal life and leadership role, Leaders and Managers can call The Career College EAP for advice on how to:
- Refer and encourage employees to use the EAP
- Effectively deliver unwelcome news
- Manage a challenging employee
- Discuss performance-based challenges
- Manage an employee with a health concern
- Manage conflict
- Manage a traumatic event in the workplace
- Deal with organisational change processes
LEADERS AND MANAGERS PLAY AN IMPORTANT ROLE IN PROMOTING EMPLOYEE WELLBEING AND HEALTHY WORKING RELATIONSHIPS
Indicators That an Employee Could Benefit From EAP Services
Recognising early when an employee is in difficulty or distress, knowing how to talk to the employee and how to refer them to the EAP are critical skills. As a Manager it is important to ecognise indicators that an employee may be facing challenges, including:
- Changes in work performance
- Being oversensitive or defensive
- Loss of interest or motivation
- Declining work performance
- Withdrawal from interaction with others
- Increased irritability
- Inability to focus
- Failure to complete routine tasks
- Increased lateness or absenteeism
- Emotional outbursts over minor matters
If one of your employees demonstrates one or more of the above indicators it is
recommended that you or a Human Resource professional respectfully approach
the employee with a view to offering support via EAP services.
EAP IS DELIVERED BY PROFESSIONALS WHO ARE TRAINED TO ASSESS AND ASSIST RESOLVE A VARIETY OF PERSONAL AND WORKPLACE CONCERNS
EAP Eligibility and Cost
The EAP is an employer funded service; a completely free benefit for Leaders, Managers, employees and eligible family members. Services available may vary across companies
and locations. More details are available from
your Manager or Human Resource professional.
Confidentiality
We provide a safe place for Leaders, Managers and their employees to discuss concerns. What you discuss with EAP will always remain confidential. All services are completely independent of your workplace..
ORGANISATIONS NEED
GREAT LEADERS AND
MANAGERS WHO CAN
INSPIRE TEAMS TO
REACH THEIR HIGHEST
POTENTIAL
The Double Challenge
In a rapidly changing environment you need to look after your own personal well-being by maintaining an effective work-life balance. You also need to implement an ongoing personalised professional development strategy to ensure that you are performing at an optimum level, operating at the leading edge, achieving sustainable growth and superior results.
In addition to this you are charged with the responsibility of ensuring the wellbeing and performance management of your team, which requires you to be fair and responsive to your employees who may be faced with their own challenges.
Download Our EAP PDF Now and Find Out How You Can:
- Develop managerial effectiveness
- Inspire others
- Develop employees
- Manage internal stakeholders and politics
- Lead a team
- Maximise your potential
- Guide change
